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Help & Support

Support

If you're experiencing any issues or have questions about Trueskin, we're here to help.

For assistance or inquiries, reach out directly via truskin@hybor.co

If you're encountering technical issues:

  • Ensure you have the latest app version installed.
  • Restart your device and reopen Trueskin.
  • If issues persist, please contact us and provide details (device type, OS version, and description of the issue).

Trueskin provides AI-based skin analysis and skincare recommendations solely for informational purposes. This is not medical advice. Always consult a qualified healthcare professional regarding medical concerns or before making significant changes to your skincare routine.